Privacy Policy

1. THE INFORMATION WE COLLECT AND WHEN
2. HOW WE USE THE INFORMATION COLLECTED
3. FOR HOW LONG DO WE STORE IT?
4. HOW WE SHARE INFORMATION
5. TRANSFER TO OTHER COUNTRIES
6. CHILDREN
7. HOW WE PROTECT YOUR INFORMATION
8. YOUR RIGHTS, HOW TO CONTACT US AND COMPLAINTS
9. CHANGES TO THE PRIVACY POLICY
10. COOKIES
11. WHAT ARE COOKIES?
12. HOW AND WHY DO WE USE COOKIES?
13. MANAGING COOKIES

We take your privacy rights very seriously. Telescope Entertainment and our subsidiaries and affiliates collect and process some personal information about you and we want to take some time to tell you about it. This privacy policy (“Privacy Policy”) is intended to help you better understand what and how we collect, use, store, share and protect your information when you visit our website or use our app and services. Throughout this Privacy Policy we’ll refer to our website and app and our other services collectively as “Service” or “Services”. We are Telescope Entertainment, a India based company located in Assam. You can contact us here. This Privacy Policy does not apply to any third party services or websites. By using our Services, you agree that you have understood the content of this Privacy Policy. If you don't agree with the terms of this Privacy Policy, or if you’re under the age of 18, please don't use our Services.

1. The Information We Collect and When

In connection with the Services, we collect and store personal information about and from you when you

• Visit our website
• Register on and use our app and/or website
• Upload music through our app and/or website
• Make a payout through our app, website and the provided payout method
• Make a payment through our app, website and the provided payment methods
• Contact customer support or in any other way contact us
• Sign up to one of our newsletters

Registration data

When you create a user account with the Services, we will ask for username, artist name, password, mobile phone number, email address, date of birth, address, postal code and country. If you connect to the Service using credentials from a third party like Google or Facebook, you authorize us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available, like your name, profile picture, age, country, hometown, email address, date of birth and gender. You can also voluntarily provide us with your Soundcloud, Instagram and/or Twitter account username.

Music upload and creator data

When you upload music via our app or website, some additional personal information is provided by you when you do. This includes:

• Audio files
• Track/album titles
• Artwork
• Artist name
• Name of songwriter(s)
• Name of other contributors (if applicable)
• Information on whether you’re a label, artist, manager or producer etc.

We also collect information about how your music streams on distribution platforms.

Usage information

When you use or interact with the Service, we collect information about how the Service is accessed and used. This information includes: Information on how you interact with our Service Content that you post to the Service; and Technical data, which may include URL information, location, session time, cookie data, which ad platform you came from, IP address, and the device and network ID you are using to access or connect to the Service.

Payment Data

When you make a payout through our third party payment provider, we may receive information like personal identification number, name, address, VAT-number and whether you’re a private person or a business, from them. We only obtain enough information to be able to make the payout, to comply with our legal (including, but not limited to, tax) obligations and to prevent and detect fraud. When you make a payment through a third party provider, we may receive information like name, address from them. We only obtain enough information to be able to process the payment, comply with applicable laws and third party provider terms as well as provide you with services.

2. How We Use the Information We Collected

We will process your information for the following purposes:

• To administer your account, to enable and provide the Services and, if applicable, provide integration with a third party.
• To provide, personalize and improve your experience and any advertising made available on or outside the Service.
• To make sure the Service is technically functional and to develop new products and services.
• Analyze your use of the Service and how you interact with our ads to be able to make great business decisions.
• To communicate with you for Service-related or research purposes via emails, notifications, text messages, or other ways of messaging you, which you have agreed to receive.
• To communicate with you, either directly or through one of our partners, for marketing and promotional purposes via emails, notifications, or other messages, subject to your consent.
• To promote the Service, either within or outside the Service.
• To process your payouts, payments and prevent or detect fraud.
• To enforce this Privacy Policy, the Terms of Use and any other terms that you have agreed to, including to protect the rights, property, or safety of Telescope Entertainment, its users, or any other person, or the copyright-protected content of the Service.
• As otherwise stated in this Privacy Policy.

3. For How Long Do We Store It?

The data we collect from you will be held for as long as:

• You use our Services
• We have to because of legal reasons and obligations
• We need to process any payments remaining and/or owed to you
• We need to, to prevent fraud, stream farming and any criminal activity

4. How We Share Information

We never share or sell your personal data to third parties for their own purposes. We only do this for the purpose of providing you with and enable the Services as well as provide us with services.

Music platforms/services and partners

The information you provide us when you register and upload a song via our app and/or website, will be used to perform and provide our Service, by delivering it to the music services, platforms and partners. When delivering the music to the platforms, we provide them with:

• Audio file & track/album version (if applicable)
• ISRC (International Standard Recording Code). A unique code created for every individual track.
• UPC (Universal Product Code). A unique code created to summarize the release on a product level.
• Track/album titles
• Artwork
• Artist name and full name
• Name of contributors (if applicable)

Payouts

When requesting to receive a payout, we share your email address, name and phone number with the payout provider, for them to be able to facilitate your payout.

Marketing and advertising

We may share your information with advertising partners in order to send you promotional communications about Telescope Entertainment. If you have agreed to receive newsletters from us, you can unsubscribe to these at any time, by clicking “unsubscribe” in the bottom of the email.

Service providers and others

We may from time to time share your information with service providers to perform functions and process user data and help provide our Services, consistent with this Privacy Policy. Where a third party processes user data on our behalf (e.g., a hosting service provider), it is subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law. Where a third party processes user data on its own behalf, its processing is subject to its own Privacy Policy and applicable law. In addition to the above, we may also share your information with third parties for these limited purposes:

• To allow a merger, acquisition, or sale of all or a portion of our assets
• To respond to legal process (e.g., a court order or subpoena), if we believe in good faith that it is necessary to do so
• To comply with the requirements of mandatory applicable law
• To protect the safety of any person
• To protect the rights and property of Telescope Entertainment, including to enforce the Agreements and any other terms that you have agreed to
• To address fraud and resolve disputes
• To address security or technical issues
• To publish anonymized or pseudonymized data about the use of the Service
• To allow other companies in the Telescope Entertainment to use your information as specified in this Privacy Policy.

5. Transfer to Other Countries

If you’re a resident of EEA, you understand that your information may be transferred to and stored outside of that area. The country it is transferred to might not have the same protection laws as your country. However, if we do transfer your information, we will make sure that we protect your personal data in accordance with the GDPR requirements and set up contracts with those parties to ensure this.

6. Children

We do not let children under the age of 18 to register with our Services and therefore, we do not knowingly collect personal information from children. If you are under the age of 18, please do not provide us with any personal information. If you are a guardian of a child under the age of 18 and become aware that your child has provided personal information to us, please contact Customer Support and you may request to access any information stored and/or cancel the Service.

7. How We Protect Your information

Your security is important to us. We always do our best to maintain administrative, technical and physical safeguards to help protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or disclosure. Since the Internet can’t be 100% secure, make sure you protect your password and username to prevent anyone from accessing your information.

8. Your Rights, How to Contact Us and Complaints

You are always entitled to receive information on data we have on you, free of charge. You also have the right to request to be erased and to get any inaccurate personal data blocked or corrected. Where we rely on consent to process your data, you can withdraw this consent at any time. Contact us! To send a request, please contact us at our official email address telescoperecordsindia@gmail.com with your name, username and the email address you used when you registered with us.

9. Changes to the Privacy Policy

We may make changes to this Privacy Policy. If we make changes, we’ll notify you by either displaying a notice within the Service or by sending you an email. If the change is minor, we’ll just make the changes here. Please make sure you read the Privacy Policy carefully. If you do not want to continue using our Service under the new version of the Privacy Policy, please terminate your account.

10. Cookies

This cookie policy explains and describes what cookies are and how Telescope Entertainment employs such cookies and other related technologies. This helps us improve your experience with our Service.

11. What are cookies?

Cookies (unfortunately not those tasty things with chocolate chips, but rather, internet cookies) are text files with small pieces of data that are used to identify your computer when you visit a website. For example, think of when you access a website and your username and password are auto-filled; cookies provide that login information to the website. Cookies help websites recognize your device and remember certain information about your preferences or actions. They are widely used to make websites work more efficiently and to provide certain information to the website owner.

12. How and why do we use cookies?

To provide you with our Services, we use first-party and third-party cookies. We use cookies to get a better understanding of how you use our Services so that we can make them work as you expect them to. We use cookies for different purposes, including:

1. Authentication: To recognize you when you visit our Services and log in.
2. Preferences: To remember your preferences and settings.
3. Analytics: To gather information about how visitors interact with our website, helping us improve its performance and user experience.
4. Marketing: To display personalized content and ads based on your interests.

What type of cookies do we use?

We may use the following types of cookies:

• Strictly necessary cookies: These cookies are required for the necessary operation and functionality of the Services.
• Functional cookies: These cookies are used to enhance the performance of our Services. Without them, certain functions of our Services may not be available.
• Performance cookies: These cookies show us how our visitors move around our Services. This helps us improve our Services.
• Targeting or advertising cookies: These cookies may be used to show you relevant advertising based on your preferences and interests.

13. Managing cookies

You can control and manage cookies through your browser settings. You have the option to accept or reject cookies, delete existing cookies, or set your browser to notify you when a cookie is being sent. However, please note that disabling or blocking certain cookies may affect the functionality and performance of our Services. If you use our Services on a mobile device, you can limit tracking and targeting in relation to ads. We cannot, however, control these opt out processes.